Panda IDX

Notifications

Set up email, SMS, and push notifications for new leads, client activity, task reminders, and system updates. Customize notification preferences to never miss important real estate opportunities.

Overview

Control when and how you're notified about important events - new leads, upcoming tasks, transaction milestones, and team activity.


Notification Channels

Email: Detailed notifications with full context SMS: Brief alerts for urgent items Push: Browser/mobile app notifications In-App: Bell icon notifications within platform


Lead Notifications

New Lead (High Priority):

  • Instant email + SMS
  • Sound alert (desktop)
  • Push notification

Property Inquiry: Instant email Form Submission: Instant email Lead Assigned to You: Instant notification


Task & Calendar

Task Due Soon: Email 24hrs before Task Overdue: Daily reminder Calendar Event: 15min before (push + email) Meeting Reminder: 1hr and 15min before


Transaction Alerts

New Transaction: Instant notification Milestone Approaching: 3 days before Document Uploaded: In-app notification Status Change: Instant email


Team Notifications

Mentioned in Note: Instant Assigned Contact: Instant Team Member Reply: In-app Lead Routed to You: Instant


Quiet Hours

Set Do Not Disturb:

  • 9PM - 8AM (no SMS/push)
  • Weekends (optional)
  • Email notifications still deliver (check when ready)

Notification Preferences

Custom Rules:

  • Hot leads only (SMS)
  • VIP contacts only (push)
  • High-value transactions (all channels)

Quick Reference

EventRecommended Channel
New LeadEmail + SMS
Task DueEmail only
Transaction UpdateEmail
Team MentionPush + in-app
MilestoneEmail 3 days before

Quick Win: Enable SMS for new leads only. You'll never miss a hot inquiry, but won't be overwhelmed with alerts.